Previous incidents
May 2026
April 2026
March 2026
Mar 29, 2026
1 incident
Emergency database failover
Degraded
Resolved Mar 29, 2026 at 12:15pm UTC
All services are operating normally.
RCA
https://docs.google.com/document/d/18Pa8krgUsBjvmg6eY0qtEp6J8-VHlGg_uuaQvTgY6bc
2 previous updates
Mar 28, 2026
1 incident
Investigating: API Degradation
Degraded
Resolved Mar 28, 2026 at 5:36pm UTC
The root cause has been identified and fixed. All services are operating normally.
RCA https://docs.google.com/document/d/1hXt0MrpB9kN6OKC6akbYxi9BVsqRtB0FcCWUkKDp2lQ
2 previous updates
Mar 18, 2026
1 incident
Outage on Custom Backoffice Portals
Degraded
Resolved Mar 18, 2026 at 5:47pm UTC
The issue has been fully resolved, and all systems are now operating as expected.
1 previous update