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Degraded

Outage on Custom Backoffice Portals

Mar 18, 2026 at 05:43pm UTC
Affected services
Dashboard

Resolved
Mar 18, 2026 at 05:47pm UTC

The issue has been fully resolved, and all systems are now operating as expected.

Created
Mar 18, 2026 at 05:43pm UTC

Custom portal sites (Backoffice) experienced a brief outage lasting approximately 4 minutes due to a routing update.

The issue has been fully resolved, and all systems are now operating as expected.

Main dashboard (dashboard.ventrata.com), APIs and other services were not affected during this time.