Maintenance
Ventrata ↔ Go City Connection Maintenance
Resolved Dec 03 at 12:30pm GMT
Upgrade has completed successfully.
As historical booking references are still being updated, some pre-existing Go City reservations may temporarily return an error on redemption. This is expected to clear within the next 20–30 minutes as the update process finalises.
We continue to monitor the integration, and all remaining updates are progressing as expected.
2 previous updates
Viator Connection Maintenance – Temporary pause on enabling pricing-over-API ...
Maintenance Dec 16 at 04:00pm GMT
Due to Viator infrastructure work in preparation for a new API version and related upgrades, pricing-over-API (also referred to by Viator as recurring price sync) cannot be enabled for products on newly created Viator connections from now until approximately January 15, 2026.
Any products mapped during this period will be created without pricing-over-API enabled. Pricing will be taken from the Viator Supplier Management Center (https://supplier.viator.com/) and should match the pricing confi...
Scheduled database upgrade
Resolved Dec 18 at 09:29am GMT
The scheduled maintenance has been successfully completed, and all upgrade work is finished.
All services are back online and operating normally.
Total downtime remained within the expected <10 minutes.
2 previous updates