Previous incidents
March 2026
No incidents reported
February 2026
No incidents reported
January 2026
Jan 27, 2026
1 incident
Some dashboard users cannot sign in
Degraded
Resolved Jan 27 at 09:10pm GMT
The incident has been resolved
1 previous update
Jan 17, 2026
1 incident
Foreign Exchange (FX) Rate Availability
Degraded
Resolved Jan 17 at 09:48am GMT
A detailed incident summary from the Ventrata Engineering team is now available here:
https://docs.google.com/document/d/1wt6qwaDZDBHEf8J2FMv_XFjgUOqVyI_63SmmttAe-ck
Executive Summary of the Report:
On the morning of January 17, our primary Foreign Exchange provider, OpenExchangeRates (OXR), experienced a data integrity issue where they continued publishing rates for the majority of currency pairs but with zero/null values. This resulted in zero/null values being pushed to our internal cac...
5 previous updates