Previous incidents

September 2026
No incidents reported
August 2026
No incidents reported
July 2026
Jul 31, 2026
1 incident

Elevated API latency and errors

Resolved

Resolved Jul 31, 2026 at 1:55pm UTC

API response times and error rates have been back to normal since 13:50 UTC. Delayed webhook deliveries are being processed. This incident is resolved.

3 previous updates

Jul 16, 2026
1 incident

Dashboard Login Degradation

Resolved

Resolved Jul 16, 2026 at 10:33am UTC

Our authentication provider has deployed a fix, and we are seeing login sessions being created normally again. Dashboard access has recovered, and we are marking this incident as resolved.

We will continue to monitor the service for any further issues.

3 previous updates

Jul 06, 2026
1 incident

Degraded performance

Resolved

Resolved Jul 6, 2026 at 4:52pm UTC

The incident has been resolved and all services are operating normally.

As part of the recovery process, a database restart was performed. During this step, some clients may have experienced a brief interruption in service. The platform has since recovered and is operating normally.

Our team will continue to review the incident and will publish a detailed post-incident summary, including the root cause and any follow-up actions, once the investigation is complete.

2 previous updates

Jul 03, 2026
1 incident

Degraded Performance – JPY Currency Processing

Resolved

Resolved Jul 3, 2026 at 12:01pm UTC

The issue affecting JPY currency rates has been resolved. Web checkout and CMS functionality for JPY transactions are now operating normally.

We have verified that services are functioning as expected and will continue to monitor the system to ensure ongoing stability.

We apologize for any inconvenience this may have caused and appreciate your patience.

1 previous update