Previous incidents

July 2025
No incidents reported
June 2025
Jun 26, 2025
1 incident

Intermittent Issues with Checkout, CMS and OCTO API

Degraded

Resolved Jun 26 at 09:49am BST

Google Cloud Run customers experienced a service disruption
Start: 26 June 2025 at 07:16 UTC+1
Symptom identified: 26 June 2025 at 08:32 UTC+1
Resolved: 26 June 2025 at 08:42 UTC+1

Impact:
Some of our components that rely on Google Cloud Run were temporarily impacted due to an upstream issue. This may have caused brief service interruptions for a subset of users.

Root Cause:
The disruption was related to a misconfiguration in the networking infrastructure supporting Cloud Run, which has sin...

2 previous updates

Jun 12, 2025
1 incident

Google Cloud APIs Degradation

Degraded

Resolved Jun 14 at 12:05pm BST

Google has published their full incident report on https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW

We are sharing it also here for your convenience:


Incident Report

Summary

Google Cloud, Google Workspace and Google Security Operations products experienced increased 503 errors in external API requests, impacting customers.

We deeply apologize for the impact this outage has had. Google Cloud customers and their users trust their businesses to G...

6 previous updates

May 2025
May 19, 2025
1 incident

Viator Self-Mapping Functionality Temporarily Unavailable

Degraded

Resolved May 19 at 12:38pm BST

We’re happy to share that the issue affecting Viator Self-Mapping in the Ventrata interface has now been resolved.

Our team addressed the recent change on Viator’s side, and the product sync is now functioning as expected. Users can once again map and remap products directly from the Ventrata interface without issue.

🛠 No further action is needed—you can resume normal use of the self-mapping functionality.

📩 Need help?
If you continue to experience any issues, please don’t hesitate to reac...

1 previous update

May 13, 2025
1 incident

Delay in transactional email delivery

Degraded

Resolved May 13 at 05:13pm BST

The issue with transactional email delays has been fully resolved. All previously queued emails have now been successfully delivered, and the system is operating normally.

2 previous updates