Previous incidents
September 2025
Sep 15, 2025
1 incident
Adyen Terminals Failing Initialization
Degraded
Resolved Sep 19 at 10:14am BST
We have finished our Root Cause Analysis, which you can find here.
8 previous updates
August 2025
Aug 18, 2025
1 incident
Dashboard reports are slow
Degraded
Resolved Aug 19 at 12:52pm BST
Our team investigated the incident and determined the root cause, which has now been addressed. All systems are now functioning normally, and we will continue to monitor them to ensure stability.
1 previous update
July 2025
Jul 15, 2025
1 incident
Reseller Portals - Temporary Downtime
Resolved Jul 15 at 12:32pm BST
Some reseller portals using Ventrata subdomains may be temporarily unavailable due to ongoing infrastructure maintenance. We expect full service to resume within the next hour.
Thanks for your patience.