Previous incidents
Dashboard reports are slow
Resolved Aug 19 at 12:52pm BST
Our team investigated the incident and determined the root cause, which has now been addressed. All systems are now functioning normally, and we will continue to monitor them to ensure stability.
1 previous update
Reseller Portals - Temporary Downtime
Resolved Jul 15 at 12:32pm BST
Some reseller portals using Ventrata subdomains may be temporarily unavailable due to ongoing infrastructure maintenance. We expect full service to resume within the next hour.
Thanks for your patience.
Intermittent Issues with Checkout, CMS and OCTO API
Resolved Jun 26 at 09:49am BST
Google Cloud Run customers experienced a service disruption
Start: 26 June 2025 at 07:16 UTC+1
Symptom identified: 26 June 2025 at 08:32 UTC+1
Resolved: 26 June 2025 at 08:42 UTC+1
Impact:
Some of our components that rely on Google Cloud Run were temporarily impacted due to an upstream issue. This may have caused brief service interruptions for a subset of users.
Root Cause:
The disruption was related to a misconfiguration in the networking infrastructure supporting Cloud Run, which has sin...
2 previous updates
Google Cloud APIs Degradation
Resolved Jun 14 at 12:05pm BST
Google has published their full incident report on https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
We are sharing it also here for your convenience:
Incident Report
Summary
Google Cloud, Google Workspace and Google Security Operations products experienced increased 503 errors in external API requests, impacting customers.
We deeply apologize for the impact this outage has had. Google Cloud customers and their users trust their businesses to G...
6 previous updates