Previous incidents

February 2025
Feb 15, 2025
1 incident

TICKET Delivery Method Missing Select Delivery Formats

Resolved Feb 15 at 02:47pm GMT

We've identified and resolved an issue affecting bookings where TICKET was the only supported delivery method in QRCODE or BARCODE format.

📅 Impact Timeframe:
Bookings confirmed or updated between February 14, 2025, 3:08 PM GMT and February 15, 2025, 2:47 PM GMT

âš  Issue:
For affected bookings, QRCODE or BARCODE formats were missing if the product only allowed TICKET delivery. However, PDF_URL was still provided as a fallback where supported.

✅ Resolution:
The issue has been identified and ...

January 2025
No incidents reported
December 2024
No incidents reported