What is happening?

As part of our ongoing infrastructure improvements, we will be removing several old, unused static IP addresses from our network.

Who is affected?

This change only affects customers who have explicitly whitelisted our static IP addresses in their firewalls, network security rules, or application configurations.

Impact

This change will not cause any downtime or loss of connectivity to our services.

The primary goal of this action is to protect our customers from a potential security risk. After we release these old IP addresses, they can be reassigned to other organizations by cloud providers. If you continue to whitelist these old IPs, your systems might mistakenly trust traffic from an IP address that no longer belongs to Ventrata. To protect the security of your integration, it is crucial that you remove them from your configurations.

Action Required

Please work with your IT, security, or network administration team to perform the following steps before October 31, 2025:

1. Review the official, up-to-date list of our IP addresses here: https://ventrata.com/.well-known/ipv4.txt
2. Compare this official list against your current firewall or whitelist rules.
3. Remove any IP address that is in your rules but is not present on our official list.

If you have any questions, please contact our support team at support@ventrata.com.