Maintenance ended

We are performing routine maintenance on Viator connections.

During this work, Viator rate limits and security restrictions may cause intermittent issues when viewing or refreshing mappings or mapping new products on Viator connections in Ventrata. Existing mappings, availability updates, and bookings are not affected.

To map a new product during maintenance, use Method 2 in the Viator Supplier Management Center:
https://support.ventrata.com/en/articles/9527434-viator-reseller-connection#h_b29b38c9ae

All mappings performed this way will sync with Ventrata after maintenance is complete.

Our Connectivity team may contact you if we identify an issue that requires your assistance.

We apologize for the inconvenience. This work will help ensure your Viator connections are configured correctly and operating reliably.