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Resolved

Elevated API latency and errors

Jul 31, 2026 at 12:53pm UTC
Affected services
API
API
API

Resolved
Jul 31, 2026 at 1:55pm UTC

API response times and error rates have been back to normal since 13:50 UTC. Delayed webhook deliveries are being processed. This incident is resolved.

Updated
Jul 31, 2026 at 1:42pm UTC

Mitigation has been applied and API performance is recovering. Outbound webhook deliveries may be delayed while we work through a backlog.

Updated
Jul 31, 2026 at 1:20pm UTC

API performance briefly recovered but degraded again in two further waves. We have identified the cause as elevated load on internal infrastructure and are applying mitigation. Some API requests may time out or return errors.

Created
Jul 31, 2026 at 12:53pm UTC

We are investigating elevated response times and error rates on the API.