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Degraded
Intercom (Support Platform) Degraded
Oct 20, 2025 at 04:00pm UTC
Affected services
Dashboard
Resolved
Oct 21, 2025 at 04:11pm UTC
Intercom has fully resolved and our support portal is working as expected.
Affected services
Created
Oct 20, 2025 at 04:00pm UTC
Ongoing AWS us-east-1 issues are still impacting Intercom, our support platform. As a result, support via Intercom is not working as expected.
In the meantime, please reach us at support@ventrata.com for assistance. We’ll update once Intercom is fully restored.
Affected services