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Degraded

Web Checkout Issue for Clients using Adyen / Ventrata Payments Gateway

Aug 23 at 01:34pm BST

Resolved
Aug 23 at 02:13pm BST

Issue mitigated by Adyen and we are monitoring the results.

Updated
Aug 23 at 01:52pm BST

Issue identified: Adyen production environment endpoints are down (timing out).

We are working on a mitigation.

Created
Aug 23 at 01:34pm BST

We are aware of an ongoing issue with the payments step on Ventrata web checkout for clients using Adyen / Ventrata Payments gateway.

We are actively investigating the issue.