All services are online

We are upgrading the Ventrata Dashboard authentication system to a new secure login service powered by WorkOS.

What to expect

• Old login links will automatically redirect to the new page.
  
• Your existing user email and password will continue to work.
  
• Password resets are now self-serve via the new login page.
  
  • Reset and login emails will come from:
    
  • welcome@auth.ventrata.com
    
  • access@auth.ventrata.com
    
  • Please whitelist these addresses if necessary.
    
• User a...

The incident has been resolved. Adyen have fully identified the underlying issue and will be producing a root cause analysis (RCA), which we will circulate once available.

We are currently migrating users to a new authentication system. During this process, some users may experience issues logging in. We will provide more information as the migration progresses.