Previous incidents

Jul 06, 2026

Degraded performance

Resolved

Resolved Jul 6, 2026 at 4:52pm UTC

The incident has been resolved and all services are operating normally.

As part of the recovery process, a database restart was performed. During this step, some clients may have experienced a brief interruption in service. The platform has since recovered and is operating normally.

Our team will continue to review the incident and will publish a detailed post-incident summary, including the root cause and any follow-up actions, once the investigation is complete.

2 previous updates

Jul 03, 2026

Degraded Performance – JPY Currency Processing

Resolved

Resolved Jul 3, 2026 at 12:01pm UTC

The issue affecting JPY currency rates has been resolved. Web checkout and CMS functionality for JPY transactions are now operating normally.

We have verified that services are functioning as expected and will continue to monitor the system to ensure ongoing stability.

We apologize for any inconvenience this may have caused and appreciate your patience.

1 previous update

Jul 01, 2026

Emergency database scaling

Resolved

Resolved Jul 1, 2026 at 11:00am UTC

Maintenance ended

1 previous update

Previous updates