Previous incidents

Oct 21, 2025

Intercom (Support Platform) Degraded

Degraded

Resolved Oct 21 at 05:11pm BST

Intercom has fully resolved and our support portal is working as expected.

1 previous update

Oct 20, 2025

Dashboard (backoffice) in unavailable

Downtime

Resolved Oct 20 at 11:30am BST

The earlier outage affecting WorkOS (our authentication provider) and Intercom (our support platform) has been fully resolved.

Access to the Ventrata dashboard (backoffice) has been fully restored, and all systems are now operating normally.

4 previous updates

Previous updates